MSIG Insurance
(Thailand) Co., Ltd. is a leading ISO 9001:2000
certified international general insurer with annual
premium income of over Baht 2,000 million. The company
employs more than 400 dedicated and service-minded staff
at its head office in Bangkok and in a nationwide
network of 12 branches and service offices.
In October 2003, we received ISO9001:2000 accreditation
for all our internal processes. This achievement, an
international recognition of quality, underlines the
company's commitment to put our customer's satisfaction
first.
In September 2004, Mitsui Sumitomo Insurance (MSI), a
leading Japanese general insurer signed an agreement to
purchase the general insurance operations of the Aviva
International Insurance plc group in Singapore, Hong
Kong, Malaysia, Thailand, Indonesia, Philippines, Macau
and Brunei. MSI agreed to purchase all of the Aviva
group's shareholdings in Aviva Insurance (Thai) Co.,
Ltd. and this share transfer was finalised on March 1st
2005. MSIG Insurance (Thai) is now a proud affiliate
company of the MSI group.
The MSI group operates in 38 countries providing a full
range of general insurance products and services. In
2006, MSI NWP income was US$12,466 million (Baht 473,700
million). Its current total assets is approximately
US$80,447 million (Baht 3 million)
MSIG Insurance (Thailand) continues to grow strongly,
building on its long successful history of providing the
best in trusted insurance risk management services. As a
progressive company with an excellent reputation for
prudent underwriting, strong financial fundamentals and
a professional management team, MSIG Insurance
(Thailand) is committed to good corporate governance,
pro-active corporate social responsibility practices and
providing the best in insurance products and services
that meet the needs of all our customers.
Customer Services :
Press 3 : For Accident Notification
Direct Line : (66) 0-2716-5533
Press 7 : For Service Complain Center
Direct Line : (66) 0-2716-6613
For Inquiries in English for Expats :
Mr. Simon Offley
Business Services
Phone: (66) 0-2319-1199 Extn. 1862
Fax: (66) 0-2369-1741
Email: insurance@th.msig-asia.com
For Inquiries in Non-Marine Product :
Sangyubol Pleanthavee
Direct Business Development
Phone: (66) 0-2318-8318 Extn. 1208
Fax: (66) 0-2369-1741
Email: insurance@th.msig-asia.com
Ruangjit Kasantikul
Direct Business Development
Phone: (66) 0-2319-1199 Extn. 1205
Fax: (66) 0-2319-1741
Email: insurance@th.msig-asia.com
Nantawan Taweewattanawat
Direct Business Development
Phone: (66) 0-2318-8318 Extn. 1212
Fax: (66) 0-2319-1741
Email: insurance@th.msig-asia.com
For Inquiries in Marine Product :
Nantiya Sangviman
Executive,Marine Department
Phone: (66) 0-2318-8318 Extn. 1254
Fax: (66) 0-2369-1740,(66)0-2318-8662
Email: marine_dept@th.msig-asia.com
Please contact the following if you need information or
have an inquiry about a claim :
For Inquires in Fire and Other Accident Claims:
Suriya Boonsing
Manager - Fire, Accident and Marine Claims
Phone: (66) 0-2318 8318 (Ext.1855)
Fax: (66) 0-2319 1441
email: claimthailand@th.msig-asia.com
For Inquires in Motor Claims:
Arparat Yaisawang
Manager-Customer Relations, Business Services
Phone: (66) 0-2318 8318 (Ext.1001)
Fax: (66) 0-2318 8398
email: claimthailand@th.msig-asia.com
For Inquires in PA & Healthcare Claims:
Panus Sukcharoen
Manager, Personal Accident and Healthcare Claims
Phone: (66) 0-2318 8318 (Ext.1857)
Fax: (66) 0-2718 1502
email:claimthailand@th.msig-asia.com
MSIG goes further to meet and respond to your needs. If
you have any complaints or comments about our services
please contact us.